No Frustration Guarantee
Carolina Conditions, LLC
$500 NO-FRUSTRATION GUARANTEE
This $500 No-Frustration Guarantee is provided by Snyder CO, Inc., (“Carolina Conditions, LLC”) to you, the original consumer purchaser (“Owner”). If the HVAC system that Carolina Conditions, LLC provides to your home fails to provide heating or cooling within one year from the date of installation, Carolina Conditions, LLC will service your system within 24 hours of your notifying us or we will pay you $500 for your inconvenience, subject only to the terms and conditions contained in this document
How To File a Claim
This No-Frustration Guarantee is a one-year performance promise by Carolina Conditions, LLC that if our equipment does not provide heat and/or cooling to your home during the twelve-month period following installation Carolina Conditions, LLC will service your system within 24 hours of your notifying us or we will pay you $500 for your inconvenience. If you believe that you have a claim under this No Frustration Guarantee, then simply contact Carolina Conditions, LLC at (803) 233-7172 with a brief explanation of the stated claim or concerns. We may request a copy of this No-Frustration Guarantee and a copy of your sales agreement or purchase order with Carolina Conditions, LLC. Carolina Conditions, LLC will then schedule an appointment to inspect the premises and the claim within a reasonable period of time after having received the claim. If after inspection, Carolina Conditions, LLC determines that a valid claim exists under this Guarantee, Carolina Conditions, LLC will promptly issue you payment for $500. This No-Frustration Guarantee is not valid unless and until the Owner has made full payment under the original Carolina Conditions, LLC sales agreement and all addenda thereto. Non-warranty calls for repair or adjustment may result in a service charge.
What Is Not Covered
This No-Frustration Guarantee is granted by Carolina Conditions, LLC to the Owner only and only materials purchased from and installed by Carolina Conditions, LLC are covered by this No-Frustration Guarantee. All warranties terminate immediately upon the transfer of home ownership. This No-Frustration Guarantee assumes normal and reasonable use of Carolina Conditions, LLC-installed products or components as designed for the intended purpose conveyed to Carolina Conditions, LLC from Owner. This No-Frustration Guarantee does not cover any other use, damage, workmanship, or material failure beyond the control of Carolina Conditions, LLC including, but not limited to, damage caused by occurrences, such as settlement of the building, failure of the structure (including foundations and walls), use of incompatible accessories, removal, repair, or re-installation of any Carolina Conditions, LLC-installed products or components by other than Carolina Conditions, LLC, normal weathering, corrosive effects of salt air and chemical pollutants, normal fading, deterioration of caulking compounds, fire, flood, lightning, high winds, windblown objects, earthquake, hurricanes, atmospheric conditions or weather of catastrophic nature as defined by the US Weather Bureau, other acts of God, intentional acts, delays due to your failure to provide Carolina Conditions, LLC with prompt reasonable access to the premises, including access to electrical outlets as may be required, unreasonable use, rescheduling of service dates by you, vandalism or pollution. This No-Frustration also will not apply to damages resulting from the failure to provide maintenance, including failure to clean the product or maintain the product as reasonably necessary.
What Voids This No-Frustration Guarantee
Installation, removal, repair, adjustment, tampering, or re-installation of any Carolina Conditions, LLC products or components by other than Carolina Conditions, LLC voids this No-Frustration and warranties within this document, and Carolina Conditions, LLC expressly disclaims any liability for any costs, defects, or damages with respect to such actions.
