Limited Comfort Guarantee

Carolina Conditions, LLC 

LIMITED COMFORT GUARANTEE

This Limited Comfort Guarantee is provided by Carolina Conditions, LLC, (“Carolina Conditions, LLC”) to you, the original consumer purchaser  (“Owner”). The heating and cooling equipment that Carolina Conditions, LLC installs to your home will heat and/or cool your home  within the temperature ranges as set forth in the Carolina Conditions, LLC presentation materials for a twelve month period, subject only  to the terms and conditions contained in this document. 

How To File a Claim

This Comfort Guarantee is a one-year performance promise by Carolina Conditions, LLC that our equipment will heat and/or cool your home within the temperature ranges as  set forth in the Carolina Conditions, LLC presentation materials for the twelve-month period following installation. If you believe that is not the case, then simply contact  Carolina Conditions, LLC at (803) 233 7172 with a brief explanation of the stated claim or concerns by the thirteenth-month following the date of installation. We may  request a copy of this Comfort Guarantee and a copy of your sales agreement or purchase order with Carolina Conditions, LLC. Carolina Conditions, LLC will then schedule an appointment to  inspect the premises and the claim within a reasonable period of time after having received the claim. If after inspection, Carolina Conditions, LLC determines that a valid  claim exists under this Guarantee, Carolina Conditions, LLC will repair, re-install or replace the equipment or component, free of charge, at Carolina Conditions, LLC’s option. If Carolina Conditions, LLC determines  to replace any or all product(s), and if such product(s) as originally installed are no longer available, Carolina Conditions, LLC Carolina Conditions, LLCll have the right to substitute product(s)

designated by Carolina Conditions, LLC to be of equal quality. Replacement of a product or component does not renew the Comfort Guarantee period. This Comfort  Guarantee is not valid unless and until the Owner has made full payment under the original Carolina Conditions, LLC sales agreement and all addenda thereto. Non-warranty  calls for repair or adjustment may result in a service charge.

What Is Not Covered

This Comfort Guarantee is granted by Carolina Conditions, LLC to the Owner only and only materials purchased from and installed by Carolina Conditions, LLC are covered by this Comfort  Guarantee. All warranties terminate immediately upon the transfer of home ownership. This Comfort Guarantee assumes normal and reasonable use of  Carolina Conditions, LLC-installed products or components as designed for the intended purpose conveyed to Carolina Conditions, LLC from Owner. This Comfort Guarantee does not cover any  other use, damage, workmanship, or material failure beyond the control of Carolina Conditions, LLC including, but not limited to, damage caused by occurrences, such as  settlement of the building, failure of the structure (including foundations and walls), use of incompatible accessories, removal, repair, or re-installation of  any Carolina Conditions, LLC-installed products or components by other than Carolina Conditions, LLC, normal weathering, corrosive effects of salt air and chemical pollutants, normal fading,  deterioration of caulking compounds, fire, flood, lightning, high winds, windblown objects, earthquake, hurricanes, atmospheric conditions or weather of  catastrophic nature as defined by the US Weather Bureau, other acts of God, intentional acts, unreasonable use, vandalism or pollution. This Comfort  Guarantee also will not apply to damages resulting from the failure to provide reasonable maintenance, including failure to clean the product or maintain  the product as reasonably necessary.

What Voids This Comfort Guarantee

Installation, removal, repair, adjustment, tampering or re-installation of any Carolina Conditions, LLC products or components by other than Carolina Conditions, LLC voids this Comfort  Guarantee and warranties within this document, and Carolina Conditions, LLC expressly disclaims any liability for any costs, defects, or damages with respect to such actions.

Remedies and Rights

No employee, representative, agent, nor any other person, has authority to assume or incur on behalf of Carolina Conditions, LLC any obligation, liability, or responsibility in  place of or in addition to this Comfort Guarantee. IN NO EVENT Carolina Conditions, LLCLL THE DURATION OF ANY IMPLIED WARRANTY OF MERCHANTABILITY OR  FITNESS FOR A PARTICULAR PURPOSE BE LONGER THAN THE DURATION OF THE EXPRESS WARRANTY STATED HEREIN. EXCEPT FOR THE  WARRANTY PROVIDED HEREIN Carolina Conditions, LLC MAKES NO WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, INCLUDING, WITHOUT  LIMITATION, ANY WARRANTY OF NONINFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. Carolina Conditions, LLC’S LIABILITY TO  OWNER UNDER THIS DOCUMENT IS LIMITED TO THE AMOUNTS RECEIVED BY Carolina Conditions, LLC FOR SERVICES RENDERED UNDER THE SALES AGREEMENT  OR PURCHASE ORDER WITH THE OWNER. SOME STATES DO NOT PERMIT ANY LIMITATION ON THE LENGTH OF AN IMPLIED WARRANTY, AND  THEREFORE THE IMMEDIATELY PRECEDING SENTENCE MAY NOT APPLY. IN NO EVENT Carolina Conditions, LLCLL Carolina Conditions, LLC BE OBLIGATED OR LIABLE FOR INCIDENTAL,  SPECIAL INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND FOR THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTY OF Carolina Conditions, LLC PRODUCT  OR SERVICES. SOME STATES DO NOT ALLOW EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, AND THEREFORE  SOME OR ALL OF THE IMMEDIATELY PRECEDING SENTENCE MAY NOT APPLY. THESE WARRANTIES PROVIDE SPECIFIC LEGAL RIGHTS, AND  YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.